
2019 HFH Illinois Conference
Presentations and Handouts
Workshops
- Mortgage Origination and Servicing (Dan Lynch)
- ReStore Safety Guide (Eric Allen)
- Mortgage Regulations for Affiliate Leaders (Marsha Beeler and Tera Doak)
- Construction Leadership – On Site Project Management (Mike Welch)
- Creating a Fundraising Plan (Kristen Sand & Susan Mula)
- Utilizing National Service to Build Capacity and Get Things Done (Lucia Vergara)
- Developing Faith Coalitions (Rhea Triche)
- Managing and Measuring ReStore Metrics (Eric Allen)
- Be Fair – Fair Lending Compliance (Marsha Beeler and Tera Doak)
- Construction Administration – Project Management (Mike Welch)
- Volunteer Café (Lucia Vergara)
- Grant Writing (Sarah Brachle Wagner)
- Downpayment Assistance – HIBI and others (Sheila Dodd, Carmen Williams and Roaa Al-Heeti)
- Donation Solicitation and Acquisition (Eric Allen)
- Legal Issues in the Homeowner Selection Process (Marsha Beeler and Tera Doak)
- Remember Board Basics? (Mary Welch)
- Volunteer Recruitment, Recognition and Management: Low Cost, High-Impact Ideas to Transform Your Program – Part 1 & 2 (Laura Huth-Rhoades)
- Transforming Volunteers into Donors – Developming a Dynamic Strategy (Kristen Sand & Susan Mula)
- Repairs 201 – Doing Repairs Right (Mike Welch)
- ReStore Customer Service Culture (Eric Allen)
- Post Purchase Support Strategies + Handouts (Marsha Beeler and Tera Doak)
- Improving Board Governance Through Aligned Relationship Between the Board & the ED (Ken Schuetz & Harold Tessendorf)
- Goals & Strategies: Increase Individual Giving (Kristen Sand & Susan Mula)
- Get Ready for Anything: Business Continuity Planning for Your Affiliate (Anna Noonan)
General Sessions
- Opening Session: SSO Board Presentation
- US Affiliate Roadshow (Sarah Mackey)
- Understanding the Collaborative Operating Model (Sarah Mackey)
- 2019 IL ERM Overview
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